Tech Support

Technical Support

There are a number of options you can try if you have a query or need technical support:

  • Frequently Asked Questions. This is a searchable database of common questions and answers, plus Flash tutorials relating to our software.
  • Issue Tracker. If you believe you have found a bug or want to make a new feature suggestion,, you can search our online issue tracker system to see if its known & if needed report it to us.
  • Registered User Support. Go here if you are a registered user and need to re-download the full version of a product.
  • Tech Support Form. You can also contact us using the Tech Support form or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Support Forum. Post your queries/comments about our software.

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